{"id":1220,"date":"2026-10-18T14:13:34","date_gmt":"2026-10-18T08:43:34","guid":{"rendered":"https:\/\/advmriduljindal.com\/blog\/video-card-fraud-rbi-zero-liability\/"},"modified":"2026-10-18T14:16:00","modified_gmt":"2026-10-18T08:46:00","slug":"video-card-fraud-rbi-zero-liability","status":"publish","type":"post","link":"https:\/\/advmriduljindal.com\/blog\/video-card-fraud-rbi-zero-liability\/","title":{"rendered":"Video: \u20b90 Liability on Card Fraud, If You Know This One RBI Rule"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"\u20b90 Liability on Card Fraud, If You Know This One RBI Rule\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/49tbzRFaPcU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Video length: 1 min 24 sec \u00b7 Published on YouTube: 30 June 2026 \u00b7 <a href=\"https:\/\/www.youtube.com\/@lawchambersofmriduljindal\" rel=\"nofollow noopener\" target=\"_blank\">Law Chambers of Mridul Jindal<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is this video about?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A short explainer on what to do when your card or bank account is misused and the bank says the transaction was &#8220;OTP verified&#8221;. It covers the RBI customer liability framework and the steps to claim a refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key points<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under the RBI circular of 6 July 2017, if you report an unauthorised electronic transaction within 3 working days of the bank&#8217;s alert, your liability is zero where a third party was at fault.<\/li>\n\n<li>The bank must provisionally credit the amount within 10 working days.<\/li>\n\n<li>Courts have held that &#8220;OTP verified&#8221; alone does not let the bank escape liability in social-engineering frauds; the bank must prove your negligence.<\/li>\n\n<li>If the bank refuses: written complaint, then the RBI Ombudsman, then the Consumer Commission.<\/li>\n\n<li>Update: for transactions from 1 January 2027, the zero-liability window becomes 5 calendar days, with a one-time compensation for small frauds (see the full article).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Read the full article:<\/strong> <a href=\"https:\/\/advmriduljindal.com\/blog\/zero-liability-unauthorized-card-transaction-rbi\/\">Card Fraud, Zero Liability and the 3-Day Window<\/a> \u00b7 <a href=\"https:\/\/advmriduljindal.com\/blog\/card-fraud-shunya-dayitva-rbi\/\" hreflang=\"hi\" lang=\"hi\">\u0939\u093f\u0902\u0926\u0940 \u092e\u0947\u0902 \u092a\u0922\u093c\u0947\u0902<\/a><\/p>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\"><em>This video and summary are general legal information, not legal advice for your specific case. Law and procedure change; please consult an advocate before acting.<\/em><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"\u20b90 Liability on Card Fraud, If You Know This One RBI Rule\",\n  \"description\": \"Short video: how the RBI zero liability rule protects you after card or online banking fraud, why \\\"OTP verified\\\" is not the end, and how to escalate.\",\n  \"thumbnailUrl\": [\n    \"https:\/\/i.ytimg.com\/vi\/49tbzRFaPcU\/hqdefault.jpg\"\n  ],\n  \"uploadDate\": \"2026-06-30T05:21:45-07:00\",\n  \"duration\": \"PT1M24S\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/49tbzRFaPcU\",\n  \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=49tbzRFaPcU\",\n  \"inLanguage\": \"hi\",\n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"Law Chambers of Mridul Jindal\",\n    \"url\": \"https:\/\/advmriduljindal.com\/\"\n  },\n  \"author\": {\n    \"@type\": \"Person\",\n    \"name\": \"Adv. Mridul Jindal\",\n    \"url\": \"https:\/\/advmriduljindal.com\/about.php\"\n  }\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Short video: how the RBI zero liability rule protects you after card or online banking fraud, why &#8220;OTP verified&#8221; is not the end, and how to escalate.<\/p>\n","protected":false},"author":1,"featured_media":991,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[4,92],"tags":[],"class_list":["post-1220","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-civil-law","category-videos"],"_links":{"self":[{"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/posts\/1220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/comments?post=1220"}],"version-history":[{"count":1,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/posts\/1220\/revisions"}],"predecessor-version":[{"id":1229,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/posts\/1220\/revisions\/1229"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/media\/991"}],"wp:attachment":[{"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/media?parent=1220"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/categories?post=1220"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/advmriduljindal.com\/blog\/wp-json\/wp\/v2\/tags?post=1220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}