#Consumer

March 31, 2025March 31, 2025

Know Your Rights: Delhi High Court Rules Against Mandatory Service Charges

The Delhi High Court in a case titled National Restaurant Association Of India & Ors. Vs. Union of India bearing W.P.(C) 10683/2022 on 28.03.2025 recently issued a significant ruling on the legality of service charges imposed by restaurants and hotels. This decision has far-reaching consequences for both consumers and businesses, clarifying the legal framework that

September 2, 2024September 11, 2024

Is It Compulsory to Pay a Service Charge at Hotels and Restaurants?

If you’ve ever dined out or stayed at a hotel, you’ve likely encountered a line item on your bill labelled “Service Charge.” This charge often sparks confusion and disputes between consumers and establishments. Some argue that it’s compulsory, while others insist it’s optional. This debate has been further complicated by recent legal rulings. Let’s explore