Video length: 1 min 30 sec · Published on YouTube: 2 September 2024 · Law Chambers of Mridul Jindal
What is this video about?
A short explainer recorded in September 2024, while the service charge case was pending before the Delhi High Court. The final judgment came on 28 March 2025; the key points below reflect the current position.
Key points
- The CCPA guidelines of 4 July 2022 say a service charge cannot be added automatically and must be voluntary.
- On 28 March 2025, in National Restaurant Association of India v. Union of India, the Delhi High Court held that restaurants and hotels cannot make a service charge mandatory.
- You can ask for it to be removed from the bill and complain to the consumer authorities if a restaurant insists. See also our article on the 2025 ruling.
Read the full article: Is It Compulsory to Pay a Service Charge at Hotels and Restaurants?
This video and summary are general legal information, not legal advice for your specific case. Law and procedure change; please consult an advocate before acting.
